What happens when you call
Our inspection-and-treatment process (built for emergencies)
If you’re dealing with heavy activity right now - multiple sightings, increasing numbers, or pests entering living spaces - our approach is designed to move quickly and safely.
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1) Quick triage and on-site inspection
We start with a short phone check, then attend your Potts Hill address to confirm the pest type and pinpoint where they’re entering, nesting, or feeding - behind kitchen units, around rooflines, in service voids, or near outdoor rubbish areas.
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2) Targeted treatment where the activity is
Treatment is directed to the source areas we find during inspection, such as wall cavities, skirting edges, roof space pathways, window frames, door gaps, and insect harborage points - rather than a broad spray that misses the root cause.
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3) Practical steps to protect hygiene and reduce repeat visits
We’ll explain what to do between visits: how to manage food access, where to remove attractants, how to improve waste handling, and which simple barriers help stop new entry in Potts Hill homes and strata settings.
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4) Clear communication after service
You’ll receive straightforward guidance for what to watch for next. If activity continues, we’ll advise on the best next step so you’re not left guessing.